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Dutch fixed telephony market still growing in Q4 2012, led by VoIP services

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Houten, The Netherlands, 19 March 2013 - The Dutch consumer fixed telephony market grew by 40,000 connections during the fourth quarter of 2012 to 6.16 million lines, according to Telecompaper's quarterly Dutch Fixed Telephony Market report. Growth was driven by a 2.4 percent quarterly increase in consumer VoIP subscriptions, which offset a 5.7 percent drop in PSTN/ISDN connections and 1 percent fewer WLR connections.

Growth in the VoIP market in Q4 was led by increasing use of FTTH/B networks; VoIP users over fibre networks grew by 12.8 percent during the quarter. VoIP over cable networks increased by 1.8 percent, and DSL VoIP subscribers also reported growth during the quarter, of 1.0 percent.

“The fixed telephony market is expected to expand further in 2012, with connections growing by an estimated 1.0 percent,” said Telecompaper senior research analyst and report author Kamiel Albrecht. “VoIP lines are expected to grow around 6 percent during 2013, offsetting the continued decrease in PSTN/ISDN and WLR users.”

For the first time, Telecompaper estimated the retail revenues* for the consumer fixed telephony market. These amounted to EUR 389 million in the fourth quarter of 2012. Retail revenue estimates were also added to Telecompaper’s quarterly report on the broadband market (published on 12 March 2013) and its report on the TV market (published on 13 March 2013).

Notes to editors:

*The reported retail revenues include access and usage revenues from PSTN/ISDN/CPS/WLR services as well as VoIP services via cable, DSL and FTTH networks. It excludes revenues from unmanaged VoIP services like Skype, as well as installation fees and equipment sales.
Due to continuous improvement in our calculations, the numbers in this press release cannot be directly compared with numbers from earlier press releases sent out by Telecompaper on previous studies of the Dutch fixe>
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